Terms of service

Welcome to ZestCart PK. By accessing or using our website and placing an order, you agree to comply with the following Terms of Service. Please read these terms carefully before using our website.

1. General Information

ZestCart PK is an online shopping store offering products to customers across Pakistan. We reserve the right to update, modify, or discontinue any product, service, price, or website feature at any time without prior notice.

2. Orders

When you place an order on our website, you agree to provide accurate and complete information, including your name, phone number, and delivery address. We reserve the right to contact you to confirm your order and may cancel an order if the provided information is incomplete, incorrect, or if the product is unavailable.

3. Cash on Delivery

ZestCart PK primarily offers Cash on Delivery (COD). Customers are responsible for providing a correct and complete delivery address and being available to receive the order. Customers may be contacted by phone to confirm their order before dispatch.

4. Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, colors, sizes, and other information. However, minor differences in product color, appearance, or packaging may occur due to screen settings, lighting, or manufacturer changes.

5. Pricing

All prices displayed on our website are subject to change without prior notice. We reserve the right to correct pricing errors and cancel orders placed at an incorrect price where necessary.

6. Shipping and Delivery

Delivery times may vary depending on the customer's location, courier availability, weather, holidays, or other circumstances beyond our control. ZestCart PK is not responsible for delays caused by third-party courier services.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Customers must follow the applicable requirements and time limits mentioned in that policy.

8. Prohibited Use

You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorized purpose. You must not attempt to interfere with the website, its security, or its normal operation.

9. Intellectual Property

All content on the ZestCart PK website, including logos, images, product descriptions, graphics, text, and designs, is owned by or licensed to ZestCart PK and may not be copied, reproduced, or used without prior permission.

10. Limitation of Liability

ZestCart PK will make reasonable efforts to provide accurate information and reliable services. However, we are not liable for losses or delays caused by circumstances beyond our reasonable control, including courier delays, technical problems, natural events, or other unforeseen circumstances.

11. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Any changes will become effective when posted on this page. Your continued use of our website after changes are posted means that you accept the updated terms.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store: ZestCart PK
Website: zestcartpk.store
Email: zestcart29@gmail.com
Address: Ghulam Muhammad Abad, Faisalabad, Pakistan