Privacy policy

At ZestCart PK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or place an order through our online store.

Information We Collect

When you place an order or contact us, we may collect information such as your name, phone number, email address, delivery address, city, and order details. We collect only the information necessary to process and deliver your order and provide customer support.

How We Use Your Information

We may use your information to:

  • Process and confirm your orders.
  • Deliver your products to the provided address.
  • Contact you regarding your order or delivery.
  • Respond to customer inquiries and support requests.
  • Improve our products, services, and shopping experience.
  • Prevent fraudulent or unauthorized activities.

Cash on Delivery

ZestCart PK primarily offers Cash on Delivery (COD). We do not require customers to provide online payment card details for COD orders. If a refund is approved, we may request appropriate payment details, such as bank, Easypaisa, or JazzCash information, solely for processing the refund.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share necessary information with trusted delivery and logistics partners only when required to deliver your order. We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better shopping experience. You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.

Third-Party Services

Our website may use third-party services such as delivery providers, analytics tools, or other services necessary for operating our store. These third parties may process information according to their own privacy policies.

Children's Privacy

Our website is not intended for children who are unable to make purchases independently. We do not knowingly collect personal information from children for commercial purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us:

Website: zestcartpk.store
Email: zestcart29@gmail.com
Address: Ghulam Muhammad Abad, Faisalabad, Pakistan